
Kuwait Airways
About Kuwait Airways
Passenger ratings
Overall Value for Money
2.5
From 28 reviews
Seat and Cabin Space
2.7
From 29 reviews
Customer Service
2.6
From 30 reviews
In Flight Entertainment
2.1
From 28 reviews
Baggage Handling
3.3
From 7 reviews
Check-in Process
3.7
From 6 reviews
Meals and Beverages
3.1
From 29 reviews
Recommend Airline
26.7%
From 30 reviews
Latest reviews
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Unacceptable service from Heathrow tickets team (phone). Conflicting, misleading info from staff, no clear answers. Supervisor said: “I need lunch, this is going nowhere.” Refunds poorly handled, last-minute notice and hard to get money back. Not acceptable.
0 / 10

Hi, the worst experience ever I had by travelling with Kuwait airways. Rude staff full of attitude and sounded like they were serving people free of cost. I just asked for a cup of tea from a crew member who was Arabic. He gave me the dirtiest look ever he could and said something in Arabic which of course I didn’t understand. His colleague ( from Indian origin) followed him and she witnessed this happening. She just apologised to me and just moved on. Kuwait airways, I paid for my ticket and wouldn’t like to be treated like that being a women. Please train your staff to respect their passengers and if they are tired then please give them time off so that they don’t take their frustration out on passengers like me. Very disappointed and will never recommend to travel by this airline. Although my flight back to UK is again with Kuwait airways and I have to bare with it! 😞
1 / 10

Superb airline to fly with, We recently flew on Kuwait Airways flight 135 from Kuwait to Barcelona. Everything about the trip was beyond expectations. Transit through the airport and boarding was a breeze. Cabin service was exceptional. Staff were attentive to every need. The aircraft was new and spacious. The meal was delicious. Rarely have we had such a pleasant flight. I would highly recommend Kuwait Airways to fly with.
10 / 10